General Terms and Conditions of Use

The Platform is not directed at children under 13 years of age. To create an account and act as an Owner or Organizer (roles with access to the financial module and in-app payments), the User must be at least eighteen (18) years old or have reached the age of majority in their jurisdiction.

Eventia is an integrated Software as a Service (SaaS) platform with an Offline-First architecture, designed for the planning, organization, multi-currency financial control, Artificial Intelligence (AI) assistance, and logistics coordination of social and corporate events.

Eventia's ecosystem operates under a B2B2C (Business-to-Business-to-Consumer) model connecting three main actors:

• Professionals and Organizers (B2B): Wedding Planners, Event Planners, and agencies.
• Owners and Clients (B2C): Hosts, couples, or corporations.
• Guests and Attendees (Consumer/RSVP): End users interacting with the web portal and QR codes.

The Platform implements a Multi-tenant architecture with Role-Based Access Control (RBAC):

• Owner: Absolute control of the event. Can invite/revoke Organizers, permanently delete the event, subscribe to the Premium plan, and has full authority over the budget.
• Planner: Executive read and write permissions. Management of vendors, schedules, and tasks. Cannot delete the event or remove the Owner.
• Client: Supervisory permissions, budget approval, and guest management.
• Staff: Restricted access to the event agenda and QR code scanning for check-in.
• Guest: Read-only mode and limited interaction (RSVP, menu, and gift registry).

The User is solely responsible for maintaining the confidentiality of their access data (Supabase Auth credentials) and for any activity in the event that occurs under their account. Eventia is not responsible for logistical alterations, data loss, or financial disputes derived from the voluntary sharing of credentials among members of an organizing team, clients, or third parties.

Eventia is programmed under an "Offline-First" architecture. Actions performed without an internet connection are queued locally on the device.

Eventia operates under a Freemium commercial model managed via RevenueCat and the official app stores.

• Billing and Auto-Renewal: Upon subscribing to the Premium plan, the charge will be billed to the Apple ID or Google Account. The subscription renews automatically.
• Cancellation: The User must manage and cancel their subscriptions exclusively from the settings of the App Store or Google Play Store. Eventia does not have the technical ability to cancel subscriptions for you.
• Refunds: Charges and refunds are strictly governed by the policies of Apple and Google. Eventia does not process credit cards directly.

The Budget module allows for tracking accounts and assigning multi-currency transactions. For dynamic conversion, Eventia consumes third-party APIs (e.g., DolarApi.com). The User acknowledges that the displayed rates are strictly referential. Eventia assumes no liability for losses, imbalances, or disputes resulting from currency fluctuations during actual payments to vendors.

The shared debt function (Split Bills) is organizational. Eventia does not act as a legal intermediary or collection agency in disputes between owners, organizers, or vendors. Real payments must be made outside the platform, at the users' own risk.

Eventia integrates AI through external providers (DeepSeek API and Google Gemini 1.5 Flash) for automated analysis of quotes and suggestions.

• Probabilistic Nature ("Hallucinations"): AI may generate unrealistic suggestions or extract cost readings with typographical errors.
• Mandatory Audit: The User is legally obligated to manually review, verify, and validate each amount extracted by the OCR system or suggested by the AI chat before making budgetary decisions, signing contracts, or making payments to vendors in the real world.

The User is solely responsible for the accuracy, legality, and quality of the logistical data they enter. Eventia will not be held liable for damages, emotional distress, loss of profit, or the ruin of an event derived from poor logistical planning based on erroneous dates, schedules, or contacts entered by users on the platform.

When the Owner or Organizer uploads guest lists (phones/emails) and uses the Platform to send invitations (RSVP), they act as the Data Controller of such data.

The guest web portal (eventia.app/rsvp/...) is accessed personally via unique links. The use or navigation of said portal implies the acceptance of these T&C. It is strictly prohibited for guests or third parties to use bots, scripts, or "scraping" techniques to massively extract the attendee list, itineraries, or personal data of other guests.

The "Gift Registry" module redirects to third-party services and stores (e.g., Amazon). GMZ Studio does not control nor assume liability for the content, privacy policies, failed transactions, scams, or commercial practices of these external sites.

The "Owner" of the event has control over the permanence of the information. Upon requesting the deletion of their account (Settings > Profile), Eventia will physically, definitively, and irreversibly purge their credentials, events, and associated logistical data from our servers, guaranteeing their right to be forgotten, barring transient technical requirements for security auditing.

The User authorizes Eventia to use top-tier data processors (Supabase, Sentry, Vercel, Resend) strictly to provide the service. All source code, the graphical interface ("Liquid Glass"), and the trademark are the property of GMZ Studio.

To the maximum extent permitted by applicable law, GMZ Studio, its developers, and affiliates shall not be liable for the cancellation of events in the real world, physical vendor defaults, weather conditions, indirect, incidental damages, or lost profits. Our maximum liability in the event of proven catastrophic failures of the Platform shall be strictly limited to the total amount paid by the User for Premium subscriptions to Eventia during the last twelve (12) months.

• Suspension: We reserve the right to delete accounts that violate these T&C, present fraudulent activity, or maintain prolonged absolute inactivity.
• Modifications: Eventia may update these terms. Material changes will require re-acceptance within the app (Click-wrap).
• Governing Law and Dispute Resolution: This contract shall be governed by the laws of the Bolivarian Republic of Venezuela. Disputes shall be resolved through binding and individual arbitration in Caracas, Miranda, with the User waiving their right to participate in class actions.